About Brightframe
Brightframe is a development company that specializes in selling products and providing service on the popular platform Roblox. With a strong focus on delivering high quality User Interfaces (UIs).
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Why choose Brightframe?
We believe our customers always come first which is why we do everything we can to ensure the best possible experience for them, here are just some of the reasons why you should choose Brightframe.
Secure
All data our products collect we try to keep as private as possible and not sell to third-parties.
Fast Support
Our team is always ready, as soon as possible we will help you with yourn problems you are experiencing.
Fair Pricing
We believe in making our products affordable for everyone and always keep this in mind.
Reliable
We are committed to our policy that 99% uptime is possible for all our customers.
Easy to use
All our products are easy to use for all our customers as long as you follow the instructions.
Made for everyone
High-quality products at a nice price can be found here at Brightframe to manage your game like a pro.
Meet the Founders
Get to know the visionary leaders behind Brightframe who are passionate about delivering innovative solutions.
nxqem
Founder & CEO Brightframe
I believe that as Team Brightframe we can take our products to a top. We prioritize quality over quanity, which is why we believe in keeping our customers happy. We make game management easier with our products, therefore we work very hard on our products and take everyone's suggestions/feedback very seriously!
User
Co-Founder & CTO Brightframe
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BRIGHT
A powerful and intuitive admin panel designed for seamless, professional game management by anyone.
Want to learn more? Join our Discord server.
Discord ServerHave any questions?
We have answers to the most commonly asked ones below, make sure to take a look through them before opening a ticket!
Is there any refund policy?
No, unfortunately we don't do anything in terms of refunds. Due to Roblox taking 30% fee for all purchases, we are not willing to refun users. Also, there is no way to transfer your license of a product to another customer. In other words, purchase is confirmation that you are following our policy.
Can I modify your services?
Right now, the answer is no to the question. Our products come with only the themes chosen by the developers. We want to see if in the future we finally want to make a feature that our customers once they have a license can modifie our products a little bit (think different colors, different animations, etc.).
What payment methods do you accept?
At this time, our products are finally going to be able to be purchased through Robux only through our Roblox Hub. There is a chance that later this will be changed to more payment methods, since this takes a lot of work, this is not where our priority lies at the moment.
How can I join the Brightframe team?
To join the Brightframe team, you must apply. You can find our possible careers through the careers page.
How can I report a issue or violation?
We accept reports directly related to Brightframe services. If your report meets these criteria, please open a ticket via the /ticket command in our Discord server. While we usually cannot make investigation results public, we assure you that appropriate action will be taken.
What if I encounter issues with your services?
Please consult our support articles located here. If you cannot resolve your issue, feel free to utilize our community support channel or open a ticket in our Discord server for personalized assistance.
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